Important Website Updates!

Posted by Jacob

2025 Aug 19th

Important Website Updates!

IncontrolDiapers.ca Further Updates

We've had to make some additional changes to our Canadian store to better manage inventory and create a smoother shopping experience for you. We know change after change can be frustrating, and we truly appreciate your patience. These updates set us up for more reliable service going forward. This should be the last update to this degree. 

Your Account & Login Information

We've successfully migrated all customer accounts to our updated platform. However, for security purposes, all passwords will need to be reset when you log in for the first time.

Unfortunately, order history was not preserved during the migration. Don't worry—we still have your records! Simply contact us from your original order email address, and our team will be happy to provide any past invoices or order information you need.

If you experience any issues accessing your account or have questions about the migration process, our support team is here to help!

Contact Us!

Changes to Recurring Orders

Please note that due to logistical constraints, we will no longer be able to offer recurring orders to customers outside of the USA. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

The Same Quality Products You Trust

Rest assured, you can still expect the same high-quality products you've come to love!